There are a few reasons your Ring Doorbell may be offline. It could be because of a weak Wi-Fi connection, power issues, or server problems. If you’re troubleshooting why your Ring Doorbell is offline, here are a few things to check.
Why is my Ring Doorbell saying its offline?
If your Ring Doorbell is offline, there are a few possible reasons why. The most common reason is that the doorbell is not receiving power. Check to make sure that the doorbell is plugged into an outlet and that the outlet has power.
If the outlet seems to be working, try plugging the doorbell into a different outlet.
Another possible reason for an offline doorbell is poor Wi-Fi connection. Make sure that your router is turned on and that there are no obstructions between your doorbell and router (such as walls or furniture).
If you have multiple devices connected to your Wi-Fi network, try disconnecting some of them to free up bandwidth. You can also try restarting your router.
If you’ve checked both of these things and your Ring Doorbell is still offline, please contact Ring customer support for further assistance.
Ring Doorbell Offline But Still Recording
If you’re a Ring user, you may have noticed that your device says it’s “offline” from time to time. But even when it’s offline, your Ring Doorbell is still recording footage. So what does this mean and why does it happen?
Ring devices rely on a constant connection to the internet in order to function properly. If your device loses its connection, it will go into offline mode and will no longer be able to stream live footage or send notifications. However, your device will continue to record footage locally on its internal storage.
There are a few reasons why your Ring Doorbell might lose its connection and go offline. One possibility is that there is an issue with your home’s WiFi network. Another possibility is that the power supply to your Doorbell has been interrupted (for example, if there was a power outage in your area).
If you think one of these might be the case, try restarting your WiFi router or checking to see if there are any outages in your area. If neither of these solve the problem, reach out to Ring support for assistance.

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How Do I Get My Ring Doorbell Back Online?
If you’re having trouble connecting your Ring Doorbell to the internet, there are a few things you can try:
1. Check that your router is on and connected to the internet. If it’s not, restart it and see if that fixes the problem.
2. Make sure your Ring Doorbell is within range of your router. If it’s too far away, try moving it closer or using a range extender.
3. Check that there are no obstructions between your Ring Doorbell and router, such as walls or other electronic devices.
4. Update the firmware on your Ring Doorbell and router to the latest version. This can often fix connection issues.
5. Reset your Ring Doorbell by pressing and holding the setup button for 20 seconds (you’ll need to set it up again after this).
Why Has Ring Doorbell Gone Offline?
If your Ring Doorbell is offline, there are a few possible explanations. First, check to see if the device is physically connected to the doorbell chime and/or power supply. If it’s not, that’s likely the reason it’s offline.
Second, try restarting your router and modem. This will often fix connectivity issues like an offline Ring Doorbell.
Third, check the health of your internet connection.
If you have a slow or spotty connection, that could be why your Ring Doorbell is offline more often than usual.
Finally, make sure that the time and date on your phone or tablet are correct. If they’re not set correctly, that can cause problems with connecting to certain devices like your Ring Doorbell.
Conclusion
If your Ring Doorbell is offline, there are a few things you can do to try and fix the issue. First, check to make sure that the doorbell is receiving power. If it is, then try resetting the device by pressing and holding the reset button for 30 seconds.
If that doesn’t work, you may need to delete and re-add the device in the Ring app. Finally, if all else fails, you can reach out to Ring customer support for assistance.