If you purchased a Ring Doorbell and it isn’t working out, don’t worry! You can return it within 30 days for a full refund. Here’s how:
First, make sure that the doorbell is in its original packaging. Then, contact Ring Customer Support and request a Return Merchandise Authorization (RMA) number. Once you have the RMA number, ship the doorbell back to Ring using a traceable shipping method.
Be sure to include your RMA number on the shipping label! Finally, once Ring receives your returned doorbell, they will process your refund.
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- If you need to return your Ring Doorbell for any reason, the first step is to contact customer service and let them know that you would like to process a return
- Customer service will then provide you with a return shipping label that you will need to use to send the doorbell back
- Once the doorbell is received by Ring, they will inspect it and processed the return accordingly
Ring Doorbell Return Policy
If you’re not happy with your Ring Doorbell for any reason, you can return it within 30 days of purchase. Simply contact customer service to initiate the return process. You’ll need to provide your order number and the reason for the return.
Once your return is processed, you’ll receive a full refund (less shipping and handling).

Credit: www.usatoday.com
How Do I Send My Ring Doorbell Back?
If you’re not happy with your Ring Doorbell, you can return it within 30 days of purchase. Here’s how:
1. Go to the Returns Center on Ring’s website.
2. Enter your order number and email address, then click “Start a Return.”
3. Select the reason for return, then click “Continue.”
4. Follow the instructions to print out a return shipping label.
You’ll have the option to use UPS or USPS. If you choose UPS, you’ll be prompted to pay for return shipping; if you choose USPS, shipping is free. Note that you’ll need to cover the cost of shipping if you’re returning more than one item from your order.
5. Pack up your Doorbell and return shipping label, then drop it off at a UPS location or post office.
Can I Return a Used Ring Doorbell?
Yes, you can return a used ring doorbell within a certain time frame and receive a full refund, minus the shipping charges. The time frame for returns varies by retailer, so be sure to check with the store before making your purchase. If you have any questions or concerns about returning a used ring doorbell, feel free to contact our customer support team for assistance.
Can You Return Ring Equipment?
Yes, you can return your Ring equipment within 30 days of purchase. You will need to contact customer service to initiate the return and you may be charged a restocking fee. Make sure to have your order number and reason for return ready when you call.
Does Ring Pay Return Shipping?
As a general policy, Ring does not pay for return shipping. However, there are some circumstances in which we will pay for return shipping. For example, if you receive a defective product or the wrong product, we will gladly pay for return shipping.
If you need to return a product for any other reason, you will be responsible for the cost of returning the item to us.
Conclusion
If you’re not happy with your Ring Doorbell, you can return it within 30 days of purchase. Here’s how:
1. Contact Ring Customer Support and request a return merchandise authorization (RMA) number.
2. Pack up your Ring Doorbell and include all accessories, manuals, and documentation.
3. Ship the package back to Ring using a traceable method (we recommend UPS or FedEx). Be sure to keep your tracking number!
4. Once we receive your returned doorbell, we’ll process your refund within 3-5 business days.